Dialogue with New York City: The Series on COVID-19 Pandemic Response
When the COVID-19 pandemic shut New York City down, government workers went into overdrive to mitigate as much damage as possible. Some of these NYC employees were acknowledged for their innovation and commitment to public service by receiving an award from the Fredrick O’Riley Hayes Foundation.
The stories of the award winners below demonstrate how utilizing principles of agile government, such as innovation, cross-functional teams and networks, speed, leadership, and customer-driven behavior, can position government for success.